30 10, 2017

Our Customer Experience Pledge (and What it Means to You … and Us)!

  At StrucSure Home Warranty, we understand our customers want more than just great service; they want to have a great experience.  That’s why we’ve committed to our customers that we will do our best to ensure they have a positive experience each and every time they deal with us.  Our Customer Experience Pledge is a big reason why [...]

12 10, 2017

Protection Behind the Piece of Paper: Home Warranty Providers, Government Regulations & What it Means to You

Home warranties have been around for decades; however, the need for ten-year structural warranties started in the 1970s when Congress suggested builders escrow 10% of the price of a home to cover structural defects. As builder margins were not equipped to absorb the financial impact of that 10%, home warranty companies were conceived to bear the risk. Today, new-home [...]

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